Clients and Case Studies

U.S. Agency for Healthcare Research and Quality (AHRQ)

Client: A Federal health industry agency (We were consulting partners with various contractors.  We are currently a subcontractor to RTI, International on two health IT task orders).

Dates: 2003 - present

Services:

  • Communications and technical assistance project support
  • Industry outreach and relationship development
  • Public relations support and outreach
  • Health information technology (IT) subject matter expert (SME)

Our accomplishments include the following:

  • Development of marketing and communications strategies, plans and project recommendations for the National Resource Center (NRC) for Health IT
  • Subject matter consultation on health IT topics, particularly in the area of decision support, quality reporting and guideline integration, business intelligence, electronic health records (EHRs), and patient education products
  • Research and creation of an “Impact Case Study“ focusing on an innovative, award-winning AHRQ grantee project using telemedicine, provider organization partnerships, a state public health agency, and pharmaceutical programs to provide care and disease management services to various rural locations in the State of New Mexico
  • Management of an outreach and partnership building initiative between the agency and leading health IT, patient education, and quality measurement companies